Shipping and Return Policy

Sales and Ordering Policies for Torque Products Canada/ M & L Testing:

Industrial quality torque wrenches, torque testing, and calibration equipment.

Shipping Policies and charges:

  • Our standard shipping method is UPS Ground
  • Canadian Orders
  • US Orders
  • International Orders
  • Most orders received by noon EST are processed and shipped within 24 hours (Monday through Friday)

Sales Tax:

  • Canadian Orders are subject to provincial sales tax and GST. The amounts are calculated for orders automatically by the location shipped to.
  • US Orders are not subject to provincial sales tax or GST (except for GST on shipping)
  • International Orders: are not subject to provincial sales tax or GST (except for GST on shipping)

Product Returns:

  • Returns must be pre-authorised.
  • Claims must be made within 30 days of shipment
  • Product must be in excellent unused condition
  • Returns are subject to 20% restocking fee
  • Defective products will be repaired or replaced free of charge
  • Products are returned to M&L Testing customer expense

Return Address:
Torque Products Canada
c/o M&L Testing Equipment 1995 Inc.
31 Dundas St. E. Dundas, Ontario L9H 7H8
ATTN: RETURNS
Phone: (905) 689 7327
Toll Free Phone: (800) 263 9244
Fax: (905) 689 3978